LEGAL REFERENCE

How We Handle Your Account Data

This is the privacy policy for usaha prediksi — the document that explains what we collect when you open an account, what we keep on file for your...

Plain-English policyIndonesia-first wordingAccount data scopeYour data choicesLast updated quarterly
usaha prediksi How We Handle Your Account Data

Policy Posture And Jurisdiction Notes

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Contact Paths

Reach our privacy desk directly whenever a data question comes up.

Privacy Inbox Email our data team for access, correction or deletion requests tied to your account. We reply within two business days and confirm the change in writing once it lands on file.
In-App Ticket Open a privacy ticket from your account panel and tag it as data request. The ticket routes straight to the policy reviewer on shift, bypassing the general lobby queue for faster turnaround.
Live Chat Escalation Start with live chat for quick clarifications, then ask the agent to escalate to the privacy officer if your question touches retention, third-party sharing or wallet data tied to DANA or OVO.
REVIEW SIGNALS

Editorial Trust Signals For This Policy

Here's how we keep the privacy policy honest and current.

Quarterly Review

We re-read this policy every quarter against current Indonesian data rules, then publish the revision date at the top so you can see exactly when wording last shifted.

Legal Sign-Off

Each privacy update is signed off by counsel familiar with Indonesian consumer-data practice before it goes live on the page, not after the fact.

Change Log Kept

We keep a private change log of every privacy edit, and we'll share the relevant entry with you on request if a clause materially affects your account.

Plain Wording

We rewrite legal phrasing into plain sentences so you can actually read the policy in one sitting rather than skimming and hoping for the best.

Named Data Owner

A single named privacy owner sits inside our operations team and answers escalations personally, instead of routing you through an anonymous compliance mailbox.

Consent Separation

Marketing consent, analytics consent and account consent are tracked separately, so withdrawing one does not silently switch off the others on your profile.

WHY THIS PLATFORM

Consistency Across Sibling Policy Pages

How this policy lines up with our other legal documents.

01

Terms Of Service

Our terms describe the account contract; this privacy policy describes the data side of that same contract. The two cross-reference each other and share definitions.

02

Cookie Notice

Cookies are summarised here and detailed in the cookie notice. Both pages use identical category names so a setting you toggle in one is recognised in the other.

03

AML Statement

Anti-money-laundering checks generate data we cover under retention. The AML statement explains why; this policy explains how long we hold it.

04

KYC Notes

Identity documents you upload during KYC fall under the sensitive-data clauses below, with stricter access controls than ordinary account fields.

05

Wallet Disclosures

DANA, OVO, GoPay and QRIS references appear in wallet disclosures with the same retention windows quoted in this privacy policy, so numbers never disagree.

06

Complaints Policy

If a privacy issue becomes a formal complaint, the complaints policy takes over the timeline while this policy still governs how complaint data itself is stored.

07

Account Closure

Closure rules in the account-closure page point back here for what survives deletion and what is purged on the closure date.

AT A GLANCE

Brand Highlights On The Policy Side

Visible elements that shape how this policy reads and behaves.

Top-Of-Page Date Stamp The revision date sits at the top of the policy...
Anchor Navigation A sticky anchor menu lets you jump straight to retention...
Defined-Term Tooltips Legal terms carry hover tooltips with plain definitions, so account...
Region Toggle A region toggle surfaces the clauses relevant to your part...
Printable Version A printable layout strips navigation and renders the policy as...
Version Archive Previous versions of the policy stay accessible from a footer...

Privacy Policy Questions

At sign-up we collect your name, contact details, date of birth for age verification, and a device fingerprint. Wallet references for DANA, OVO, GoPay or QRIS are added only when you link a payment method.

Active account data stays on file while your account is open. After closure, financial records are retained for the period Indonesian recordkeeping rules require, then archived or purged on a rolling quarterly cycle.

Yes. Send a deletion request through the privacy inbox or an in-app ticket. We confirm what can be erased immediately and what must be retained under financial law, with timelines stated in writing.

We share only what's needed with payment processors, identity-verification partners and game providers in your active session. We do not sell account data, and marketing partners receive aggregated figures, never your personal record.

Open your profile panel, find the consent section, and switch marketing off. The change applies immediately across email and in-lobby messages, and it does not affect your ability to keep using your account.

Account and transaction data sits on servers serving the Indonesia region under contracts that bind processors to the standards described in this policy. Cross-border transfers, when needed, follow the safeguards listed in the retention clause.

Material changes are notified by email and through an in-lobby banner before they take effect. The revision date at the top updates with every edit, and previous versions remain in the footer archive.